Zendesk _ PrestaShop Multistore

Created by Support Team, Modified on Mon, 4 Mar at 12:49 PM by Arun K

Introduction: 


" Zendesk < > Prestashop Multistore Application " The application is designed to aid agents and boost productivity, particularly in ticket replies and communication.


Overview :

    

Integrating Prestashop with Zendesk allows agents to retrieve recent order data efficiently. This streamlines customer support, offering up-to-date information for personalized assistance. With seamless integration, agents enhance efficiency and provide a seamless user experience


Prerequisite : 

 

To use this app, you will only need to type your Prestashop URL and encoded API key in the Zendesk Apps section.


Features :


  • Multi-Store Filter.
  • Order Information Retrieval.
  • Product Information Retrieval.
  • Shipping and Billing Information Retrieval.
  • Search by customers & order IDs.


Installation link: ( link )


Contact us: For any implementation & Query Support, Reach out to us ( link )

 

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