Introduction :
" Zendesk - OpenCart Integration " The application is designed to aid agents and boost productivity, particularly in ticket replies and communication.
Overview :
The OpenCart Connector for Zendesk seamlessly integrates your OpenCart store with Zendesk, improving accessibility to customer information. It simplifies data retrieval and verification, enhancing support efficiency. By default, it uses the ticket requester's email to locate customer details within OpenCart, including name, registration date, sales history, rewards, and addresses. It also provides a detailed overview of customer orders, including order numbers, statuses, creation dates, and financial summaries.
Features :
- Multi-Store Filter.
- Accessing customer information within the ticket page is straightforward.
- You can connect to multiple stores in Zendesk.
- This connection allows you to retrieve extensive order and customer details directly in Zendesk.
- The integration streamlines customer support processes.
- You'll have all essential information readily available when addressing inquiries and assisting customers.
Installation : ( Link )
Contact us: For any implementation & Query Support, Reach out to us ( link )
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