Introduction :
"Zendesk < > Notify Pin": Our new application simplifies internal communication among your team of agents. With it, you can easily broadcast messages, customize notifications, and conveniently pin conversations for future reference.
Overview :
Enhance your Zendesk Support experience with Notify & Pin, a robust app crafted for seamless communication and improved efficiency.
Features :
Pop-up Notifications: Instant alerts appear in the top-right corner of Zendesk Support for immediate attention.
History Tracking: Monitor notification history and dismiss items once addressed for organized communication.
Targeted Notifications: Direct messages to specific groups or individual agents, ensuring personalized communication.
Broadcast Custom Messages: Share important updates by broadcasting custom messages to your team for effective communication.
Pin Notifications: Pin essential information for quick reference and easy access, optimizing workflow efficiency.
Notification Templates: Create reusable templates for efficient communication in recurring scenarios, saving time and effort.
Upcoming Feature
- Triggers Event Handler: Enable event handling triggers for future enhancements in communication capabilities.
- Push Notifications on Outside Desktops: Receive push notifications on outside desktops for improved accessibility and responsiveness.
Installation : Link
Contact us: For any implementation & Query Support, Reach out to us ( link )
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