Introduction :
The application is designed to aid agents and boost productivity, particularly in ticket replies and communication.
Overview :
The Preview Attachments and Zendesk Integration enhances agent productivity by consolidating multiple attachments from a single conversation into one accessible location. This application allows agents to preview all attachments directly within the Zendesk platform, streamlining their workflow and improving efficiency.
Features :
Instant Previews for All Your Files
Easily access and view documents directly within the ticket interface, eliminating the need to download files first. Save valuable time and effort with seamless file previews.
Effortless Integration
Our app integrates smoothly into Zendesk, providing a user-friendly experience without the need for complex configurations. It's quick, easy, and hassle-free.
Streamlined Support Workflow
By allowing agents to view attachments directly within Zendesk, our app helps focus on addressing customer queries promptly and efficiently, enhancing overall support workflow.
Customer-Centric Assistance
Deliver top-notch service with all necessary information at your fingertips. View attachments in real-time for more personalized and informed customer interactions, whether it’s mp4, mp3, jpg, png, or pdf.
Secure and Efficient
Keep your documents secure while enhancing your support capabilities. No need to store files locally on an agent's system; everything stays secure and accessible within Zendesk.
Upgrade your support experience with our Preview Attachments app for Zendesk. Try it today and see the difference!
Contact us : support@saasly.in
App Installation:
- Click the Install button
- Select the Role Restrictions
- Install will completed.
Application will available in all tickets sidebar.
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